A good ActionCOACH can help freshen up any business.

The Moment Of Truth

The old saying that you’re never too old to learn is very true. And I guess in this case it could be broadened to mean you’re never too experienced to stop learning.

What prompted Mr. Seah King Ming to seek professional help was his strong desire to acquire sales and marketing knowledge. You see, his business goals at the time were simply to improve the business’ performance.

He had determined that the business could do more marketing to generate leads, and as a result he needed more marketing knowledge. He was having difficulties creating and implementing new marketing strategies for the business, and he also faced some challenges getting his team to constantly follow serving routines.

Some team members, being less educated, couldn’t communicate well with English-speaking customers, and were therefore, having difficulty building rapport with them.

However, he treasures the loyalty of these long-serving team members as much as they treasure him.

He came into contact with ActionCOACH through a telemarketer.