An ActionCOACH can get you to your goals quicker than you ever thought possible.

The Outcome
Mary Sue has achieved so much in the short time she has received coaching. Much of this has been in the non-tangible aspects of business - things that are so important to very small business operations.

But let her explain:

“I don’t feel isolated and alone any more. I’m married to a guy with a PhD, he’s very smart, he’s a scientist, he’s a carbohydrate chemist, but to try and talk to him about business issues like this, he can’t really relate to it. I don’t have colleagues around me that I can sit down with to complain about the boss. I’m completely on my own, and my German Shepherd, she just doesn’t understand when I complain! So suddenly I just don’t feel alone anymore. I’ve got a shoulder to cry on, or someone I can ring up and say, you know, ‘I don’t know what I’m doing!’ ActionCOACH will always take a few minutes to talk to me.

“Yes, ActionCOACH Business Coaches provide support in a wide range of areas, all of which are vital to today’s business owners. And it’s important to realise that every case is different. Every ActionCOACH Coach has a unique set of strengths and challenges. They also have a wide ranging knowledge base from which to draw, so they can, for instance, match a solution that worked in a particular business to a challenge faced by another business in a different industry.

“But they’re not just sales experts or management gurus. They can become a human resources manager or distribution specialist to a small business.

“I now understand my worth - and my business’ worth. I’ve just doubled my human resources. I now bill, and bill a good amount, for the work I do. My new employee is absolutely brilliant, in terms of what he’s done in a week and a half and the revenue that he’s generating. My ActionCOACH has helped me through these things.

“And just to reiterate, he’s helped me to identify the kind of customers that I want to have; the kind of people I want to have in my life.”

An ActionCOACH Business Coach also provides focus to the business owner. This is an area that Mary Sue has benefited greatly. So what is she working on at the moment?

“This urgent vs. important issue. Taking the time to be able to build the business as opposed to just chasing after customers needs all the time. I now have a vision for what I want the business to be and for so many months I just forgot about that vision and thought, ‘OK, I’ll just try and get through the next few days.’ I can picture what I want the company to be. I can see it out there.”

So, what vision does she now have for the future?

“I don’t imagine I’ll ever part company with ActionCOACH. I think there’s always going to be a need for ActionCOACH, especially when you’re the boss, you know, where else do you go? I want to run a successful business with about 3 or 4, maybe 5, team members located in downtown Wellington, providing national service to customers in not only Act!, but other software programs as well. You know, not focusing on how you move your mouse from here to here to get this kind of end result, but why do you do it. And that could be how to improve internal communications, improve sales, reduce stress and workload, or how to make the business more effective.

“I think that whenever anyone starts a new business, they get their lawyer and an accountant, but they should also get an ActionCOACH Business Coach. I think that if you consider the high attrition rate of new businesses - how many go under in the first 2 or 3 years - I probably would also have gone under if I didn’t have an ActionCOACH here to help me through. I would have said, ‘Oh, it’s too much! I think I’d rather be an employee!’

“ActionCOACH actually has helped me stay in business and actually grow it, instead of giving up on it. I think the world of ActionCOACH!”